Just logged into windows and brave deleted all cookies and broken icon

Only a month ago I lost all my saved passwords. Today I logged into windows and the brave icon is blank on the desktop. I cant open brave any way other than “new window”. It deleted all my cookies and logged me out of every platform.

Brave is becoming very unstable.

@electroteque

Seems to happen with Brave Browser updates.

Your previous posts:


For as-yet-unknown reasons - for some Brave Browser (Windows OS) users - Brave Browser updates seem to cause the loss, or apparent loss, of some parts/portions/segments of Brave Browser user data.

Some Brave Browser (Windows OS) users are NOT prepared to recover from data loss → by their maintaining routine, chronological backups of the User Data folder:

C:\Users\[UserName]\AppData\Local\BraveSoftware\Brave-Browser\User Data

My consolidated notes re the problem:

Brave deleted all my active tabs and favorites - #2 by 289wk

They include:

Windows OS users, establish a daily routine of creating System Restore Points.

Automate Daily System Restore Point Creation

Enable System Protection

Press Win + R, type SystemPropertiesProtection, and press Enter

Under the Protection Settings list, enable protection for your system drive (usually C:) and allocate ~5-10% of space for restore points.

Create a PowerShell script to generate a restore point

Open Notepad, paste the following:

Checkpoint-Computer -Description "Automatic Restore Point" -RestorePointType "MODIFY_SETTINGS"

Save that as:

C:\Scripts\CreateRestorePoint.ps1

Schedule it

Open Task Scheduler → Create Task

Name: Automatic Restore Point

Triggers: Everyday at a convenient time

Actions:

Program/script: powershell.exe

Add arguments: -ExecutionPolicy Bypass -File "C:\Scripts\CreateRestorePoint.ps1"

Under Conditions, uncheck “Start the task only if the computer is on AC power” if you want it to run on laptops.

Under Settings, choose “Run task as soon as possible after a scheduled start is missed.”

You now have an automated Windows OS System Restore Point created daily.

This just happened to me too.

After wasting 2 hours trying to fix things I decided to use WaterFox to download and reinstall the latest version of Brave.

It fixed the problem

I still have a blank icon. will try and uninstall and reinstall

It did it again. Shut down. Start up machine, log into Windows. Brave is broken, cookies deleted. logged me out of everything and icon is missing. Can’t launch brave other than searching for it and choosing “new window”. may need to move to Chrome ?

passwords not deleted yet !

Brave specifically deleted the X and Facebook passwords and left the rest. I had yet backed up a new account password. Gave me no time. Is brave hacked ? It looks like it.

brave refuses to save password for facebook

@electroteque

“Brave specifically deleted the X and Facebook passwords and left the rest.”

Any chance, you have Brave Sync enabled?

Have you reviewed your On exit settings at brave://settings/clearBrowserData?

Create an extra Desktop Shortcut named `Brave_Test_Run` for Brave Browser

‘Brave.exe’ is usually at one of the following paths:

  • C:\Program Files\BraveSoftware\Brave-Browser\Application\brave.exe
  • C:\Program Files(x86)\BraveSoftware\Brave-Browser\Application\brave.exe
  • C:\Users[UserName]\AppData\Local\BraveSoftware\Brave-Browser\Application\brave.exe

So . . .

  • Right-click on its brave.exe file and select Show more options
  • Click on Send To > Desktop (Create shortcut)
  • Alternatively, right-click on the desktop and select New > Shortcut
  • Enter the path of the program executable file
  • Click on Next and give it a name: Brave_Test_Run
  • Click on Finish and a desktop shortcut will be created

Source: https://www.thewindowsclub.com/create-desktop-shortcut-windows-10

See if that Brave Browser icon lasts.

Create a new user Profile for Testing:

Create and use AN ADDITIONAL Brave Browser user Profile (Menu --> More tools --> Add profile) - only ← meaning: Do not have any other Brave Browser user Profile tabs/windows open.

When creating this new Brave Browser user Profile for test purposes

  • Do not import anything.
  • Do not add any extensions.
  • Do not allow/enable any Brave Browser “bells and whistles” such as Brave Rewards, Brave Talk, etc.

IF this test Brave Browser user Profile does not present your problem, then possibly, the profile that you have been using, has a problem . . . and that might be caused by one or more extensions, or too many tabs ← complex/conundrum.


Detailed info about testing - IF, in regard to memory and performance issues:

Create a new profile to help Troubleshoot

Extensions Tests:
  • test by disabling all extensions
  • test by enabling each extension individually
  • test by uninstalling all extensions
  • test by installing each extension individually
  • test combinations of extensions
  • test order of installation of extensions

Please establish a daily routine for backing up your data:

  • User Data folder
  • bookmarks
  • passwords

Where Brave Browser Profiles Are Located

How to back up Passwords that are stored by Brave Browser

Scrolling down the webpage at:

https://support.brave.com/hc/en-us/articles/360018185951-How-do-I-use-the-built-in-password-manager

A note states:

Export Passwords - Selecting Download file will export all credentials you’ve saved in your browser as a .CSV file onto your system. Note that anyone who has access to your system will be able to open and view this file, so it is recommended that you delete this file once you’ve used the file for its intended purpose.”

Tips on how to encrypt that .CSV file:

Be sure to safely store a copy of that CSV file on an external drive.

How to back up your Bookmarks as an HTML file

Two ways to get to the Bookmarks Manager.

One way:

  1. Launch Brave and open the Main menu: newmenuicon.png
  2. Select Bookmarks --> Bookmarks Manager
  3. Open the More options menu at the top right
  4. Select Export and choose where you want to store the exported file.

Another way:

  1. In a new Brave Browser window, go to: brave://bookmarks
  2. Locate the “Organize” (vertically-arrayed 3-dot) menu button in the upper-right area of the window; click on that
  3. You should get a pop-up menu, in which you click on the “Export bookmarks” selection and choose where you want to store the exported file.

The exported file name: “bookmarks.html”

Be sure to safely store a copy of that HTML file on an external drive.

Automate Daily System Restore Point Creation

Enable System Protection

Press Win + R, type SystemPropertiesProtection, and press Enter

Under the Protection Settings list, enable protection for your system drive (usually C:) and allocate ~5-10% of space for restore points.

Create a PowerShell script to generate a restore point

Open Notepad, paste the following:

Checkpoint-Computer -Description "Automatic Restore Point" -RestorePointType "MODIFY_SETTINGS"

Save that as:

C:\Scripts\CreateRestorePoint.ps1

Schedule it

Open Task Scheduler → Create Task

Name: Automatic Restore Point

Triggers: Everyday at a convenient time

Actions:

Program/script: powershell.exe

Add arguments: -ExecutionPolicy Bypass -File "C:\Scripts\CreateRestorePoint.ps1"

Under Conditions, uncheck “Start the task only if the computer is on AC power” if you want it to run on laptops.

Under Settings, choose “Run task as soon as possible after a scheduled start is missed.”

You now have an automated Windows OS System Restore Point created daily.

There is nothing checked for on exit. All the shortcuts have no target and a blank icon. I had my passwords deleted only for those two sites. Brave deleted all the passwords a month back. I shouldn’t have to backup daily but I back up the passwords when I make them normally but I wasnt give a chance this time.

the start menu shortcut is busted also. only an uninstall and reinstall fixes it.

My cookie for Discord was not deleted so the login is active. Brave is targeting only some domains deleting cookies.

Now the autocomplete is showing the actual passwords in the form. For other domains other than the one I am using.

@electroteque

I would take the time to run through several steps:

Disable Brave Sync.

Disable and Remove all extensions.

Restart the computer.


BACK UP YOUR DATA

Be sure to back up your passwords → the exported .csv file ← store that file in a safe location, preferrably on an external USB drive. In one of your replies at another topic, you mentioned that file.


Run both of the following (DISM and then System File Checker ‘sfc’) in an elevated Command Prompt (Right-click → Run as administrator).

First: DISM /Online /Cleanup-Image /RestoreHealth (Takes a while to run . . .)

Restart the computer.

Second: sfc /scannow (Takes a while to run . . .)

Restart the computer.


Thoroughly Uninstall Brave Browser:

First: The Brave Browser application brave.exe etc., follow the directions at:
Every time I open the browser it closes again directly - #20 by clifton

Second: The Brave Browser updater, BraveUpdate.exe, follow the directions at:
Have to re-install Brave multiple times per day on Windows11 - #24 by mherrmann

Restart the computer.

If you find it, Delete the BraveSoftware folder at:

C:\Users\[UserName]\AppData\Local\BraveSoftware

If you find them, Delete the BraveSoftware folders at:

C:\Program Files\BraveSoftware\Brave-Browser\Application\brave.exe
C:\Program Files(x86)\BraveSoftware\Brave-Browser\Application\brave.exe

Restart the computer.


Install Brave Browser Stable Release
https://brave.com/download/

DO NOT import anything during the initial setup.

Import bookmarks and passwords, later, after Restarting the computer.

I havent imported passwords for a while. Only a month or so ago when they were all deleted. Some passwords were missing with this fault for certain domains only. X and Facebook and AWS. My AWS password in the password manager was reset to an old one by brave it seems.

I will uninstall and reinstall again. And see if the fault happens again. May have to create a new profile ?

It started to degrade very badly. new tabs and history crashed. It keeps losing the uninstaller when brave breaks like this so cant be uninstalled until installed. So uninstalling and reinstalling gets the shortcuts working again. files are being deleted it seems.