Can't Log in to Yahoo Mail (Password Screen Freezes Page When Shields Are Up)

Browser Support
,
5

@JackPlatt

Are you having trouble logging in at other sites? Test other accounts.

Create a new user Profile for Testing:

Create and use AN ADDITIONAL Brave Browser user Profile (Menu --> More tools --> Add profile) - only ← meaning: Do not have any other Brave Browser user Profile tabs/windows open.

When creating this new Brave Browser user Profile for test purposes

  • Do not import anything.
  • Do not add any extensions.
  • Do not allow/enable any Brave Browser “bells and whistles” such as Brave Rewards, Brave Talk, etc.

IF this test Brave Browser user Profile does not present your problem, then possibly, the profile that you have been using, has a problem . . . and that might be caused by one or more extensions, or too many tabs ← complex/conundrum.

Extensions Tests:
  • test by disabling all extensions
  • test by enabling each extension individually
  • test by uninstalling all extensions
  • test by installing each extension individually
  • test combinations of extensions
  • test order of installation of extensions

Brave Support - re such an issue as yours - will probably not be around until after this weekend.

I am using Brave Browser to visit https://login.yahoo.com and also examining/monitoring that site via the browser’s Developer Tools > Network window.

One source related to Yahoo’s Unified Login system, is consent.cmp.oath.com and that is blocked ← despite my having incrementally lowered Brave Site-Specific Shields in addition to simply setting Site-Specific Shields: DOWN for the Yahoo login site.

The cmp in consent.cmp.oath.com stands for Yahoo’s Consent Management Platform.

Re the oath part → “Oath” was the former brand under Yahoo / Verizon Media, and that CMP endpoint is used to handle things like:

  • GDPR / privacy consent flows
  • Cookie preferences
  • Legal acknowledgment before authentication proceeds

Other than the testing:

  • other site logins, to see if something in general is a problem
  • a new Brave Browser user profile
  • extensions

And Reset permissions for sites:

  • www.yahoo.com
  • login.yahoo.com
  • login.aol.com ← part of the Yahoo Eco-System

… I do not have suggestions for what you could try, in order to help narrow down where the problem lays as a potential bug/something for Brave to fix.

You may get a response from Brave Support, early in the coming week.