YouTube live streams are freezing

YouTube live streams are freezing.

Description of the issue:
When watching live streams on YouTube, the stream completely freezes and the tab crashes.

Steps to Reproduce (add as many as necessary):
1.
Launch Brave**
2.** Visit any Youtube live stream, After watching for 30 minutes, the tab will freeze completely.
3. You have to close that tab and open the stream in a new tab.

Actual Result (gifs and screenshots are welcome!):
The tab is completely freezing and crashing.

Expected Result:
The stream should not freeze; it should be possible to continue watching.

Reproduces how often:
Every 20-30 minutes on average.

Brave Version(See the About Brave page in the main menu):
v 1.85.120

Additional information:
I think it’s caused by Brave Shields malfunctioning while trying to block ads, but I’m not sure.

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When it freezes, try moving the window. There’s a small chance it’s related to something else (where moving any open Brave window seems to un-freeze YouTube).

Also what version of Windows are you on?

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Can you please go to brave://crashes, send the crash report (if not already sent) then share the crash report ID generated with me here so we can look into it?

FWIW, on my end, I don’t seem to have any issues with YT live streams. I’ve been streaming for about 15m so far with no issues, will update if a crash occurs once I hit the ~30m mark.

This could also be the result of a particular extension you have installed, if you have any. You might try testing YT live streams in a fresh profile (Menu --> More tools --> Add profile) or a Guest profile (Menu --> More tools --> Open Guest profile) with no extensions or data to see if the issue occurs there as well.

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I was hypothesizing since streams are longer, and like that GitHub report about me and a few others with freezing YouTube’s, I wondered if there might be a relation. Slim chance, but streams can be long, and our bug happens randomly, but on longer streams (whereas videos can be short), the chance of running into it might be greater. So not stream related, but maybe it’s that bug.

At least that’s my thought, I don’t think it is, but I do wonder if they are using “crash” in the meaning of freeze, but not a true crash, and I wonder if a window drag unfreezes it. If so, it’s related to my and a few others. If not, it’s not related.

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I’m using Windows 11 Pro 23H2. I will post an update here when I try to move a window during a stream. Regarding your other comment, I used the word “crash” because Brave gave me a “Tab not responding” notification. Thank you for your response.

My 30-minute statement was an average length. Sometimes it takes 10 minutes, sometimes 45 minutes. I don’t know exactly when it happens, but the streams I’ve been watching for a week have been very annoying. I’ll send the crash report and try it on an empty profile. Thanks for the response.

Ahh, that’s different to than what I’m thinking. The issue I thought never causes that prompt, so that’s interesting.

By chance do you have extensions installed?

I just watched a stream for an hour and didn’t encounter any errors, which was surprising. I’ll watch the new episode of my series tonight to see if it’s just on a specific channel. I’ll write if there are any updates.

Extensions I have installed:

Hi, I was able to fix the problem: Brave wasn’t detecting that I was watching a video, and the phone’s screen was turning off as if I wasn’t using it. It was in brave://flags: Tab Strip Group Drag Drop Android (disabled), Enables use of the screen parameter for requestFullscreen (enabled) Block screen fingerprinting . Changing those settings in brave://flags fixed the problem!

OP’s post is about a Windows desktop, not a mobile phone.

image

The two issues are not related nor remotely similar in what’s going on. OP has a lockup, you have something else.

I’m sharing the results of my long-term stream monitoring: First of all, I couldn’t figure out what was going on, but it’s not as frequent as it used to be. - It had frozen in as little as 15 minutes before. That was satisfying. I started watching the stream at 9:30 p.m. (UTC +3). 50 minutes later, at 10:20 p.m., the stream froze. The stream continued when I moved the window. An hour later, at 11:20 PM, it froze again, and the same thing happened. I thought the problem was solved. But then, an hour and 42 minutes later, at 1:02 a.m., the stream froze again. Moving the window didn’t fix it, and I got this error: “The page isn’t responding. You can wait or close it.” I tried waiting, but that didn’t solve the issue. In the end, I had to reopen the stream in a new tab. The problem decreased for some unknown reason, but it didn’t get fully resolved. I hope the issue will be resolved in the new version of Brave.

Here’s the screenshot of the error: (In the Turkish language)

I haven’t been able to replicate it here. I’ve been watching the Mystery Science Theater 3000 live stream now for around 3 hours straight with no freeze.

The devs likely might have you try creating a temporary new profile and see if the lockup still happens as that can help narrow down real quickly if it’s something in your profile doing it, or something else (graphics related issue, etc).

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I tried this today and it worked fine for a 4-hour live stream that I watched on the guest profile. I figured out that the problem wasn’t with Brave, but with me, probably because of the extensions I’d installed. I will check my extensions to find out which one is causing this problem. Thank you for your help.

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