Hi Brave Support,
I previously earned Brave Rewards payouts to a self-custody Solana
wallet on an older installation of the browser. I later uninstalled
Brave and reinstalled it some time afterwards.
Since then I have restored the exact same wallet from my recovery
seed phrase — the address is unchanged and all funds are still there
(verified on Solscan). However, when I try to connect this wallet to
Brave Rewards again, the connection fails.
The UI reports that the maximum number of linked profiles/devices has
been reached. Inspecting the network request shows:
URL: https://grant.rewards.brave.com/v3/wallet/solana/
<payment_id>/connect
Status: 409 Conflict
I believe the old Brave Rewards profile(s) from the previous
installation are still occupying the link slots for this address.
Could you please unlink / reset the old profile association so I can
reconnect on my current installation?
Details:
- Solana wallet address: kWx6kn4zNJQPNVaw1M4BEdEiZNePgGKpJHuppBMbwUR
- Rewards payment_id: 00e65dd9-33a0-5a58-a531-c572e23c3756
Thanks!
What Operating System and Brave version are you using? (Menu --> About Brave)
Andriod16
Brave 1.96.60, Chromium 154.0.8037.93
Who is your verified custodian? (Uphold/Gemini/bitFlyer)
gemini
Are you in a supported region?
Yes