Refund unintentional purchase of vpn

Help Center and Resources Community Account Deletion Requests
1

Hello Brave Support,

I’m requesting help with a refund for a Brave VPN subscription that I accidentally purchased through Google Play yesterday.

The charge was ₱560. The purchase was unintentional, and I did not mean to subscribe to Brave VPN.

I already submitted a refund request through Google Play, but it was denied. The transaction currently shows “Not refunded.”

I would really appreciate it if you could review my purchase and consider issuing a refund as a one-time courtesy, since the subscription was purchased accidentally.

Google Play order number: [GPA.330224787151890090]

2

Please submit a ticket to https://support.brave.app/hc/en-us/requests/new?ticket_form_id=360003078831 and we can help to resolve.

3

hello @steeven is there any update on my issue? i already have a ticket number 385934. i would really appreciate your help on this. thank you.

4

Looks like your ticket was updated and your refund request was submitted.