Requesting Refund request for accidental purchase

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Description of the issue:

How can this issue be reproduced?

  1. Accidentally purchased an annual subscription of VPN through Google Play. It was automatically redirected to be deducted in a money mobile app called GCASH. I have tried to request a refund from Google Play, but they did not grant the request

  2. I cancelled the subscription after the deduction made

Expected result: Refund my payment

Brave Version( check About Brave):

android, purchased to Google Play, Brave Firewall + VPN - Annual (Brave Private Web Browser, VPN) 5,600 pesos yearly subscription

Mobile Device details

Vivo 1806

Additional Information:

This is from Google Play Philippines, accidental purchased happened at February 27, 2026 11:42:53 PM GMT+8. I have already sent an email, one directly to suspensions, second using the form.

[Removing email/order number. -Lee]

I just want it to be refunded. I cannot afford to pay for the premium yearly subscription.

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Hello @Ranran - We’d be happy to assist! If you’re able to submit an inquiry via our Help Desk here for Brave Premium Products, this will enable us to further look into the matter. Many thanks!

1 Like
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My ticket number is 355603

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I already fill out the form and submit it… i hope may request refund will be fulfilled thank you