Wallet and rewards having different addresses

Please only post Brave Wallet inquiries in this category – visit the Brave Rewards category for all related rewards issues.

The Brave Team will never ask you for your recovery phrase or private key.


Description of the issue: So I’ve 2 brave browsers: one on my phone and one on my laptop, both have custody wallet on them. But the phone from my phone is connected to my Brave wallet, but my laptop’s isn’t, and it’s connected to another Solana like this

And when I press on it, it takes me to https://explorer.solana.com/address/Fb27Wi3MKKApw8yjfcFr916WhNxeLsX2nXC9yspXnk9t/tokens
But when I do the same on my phone, it takes me to the Solana account in my Brave’s wallet :S!
is there any way to connect my payout account from my laptop to my Brave wallet?

Is the issue occurring on a specific network? no

What operating system are you using? android and windows

Brave Version (check About Brave):Brave 1.81.135 (Official Build) (64-bit)

Hello! It sounds like you’ve setup two different Brave Wallets with separate recovery phrases. If you want the addresses to be the same for both devices, you’ll need to reset one of the wallets and import the related recovery phrase from the other device so that they are the same.

You can learn more below.

Both of the wallets has the same phrase, and has the same amount of cash in them,

It’s just the rewards on my laptop isn’t linked to the wallet but rather linked to another address which I can’t log into or use the BAT which are in it

I’m not sure I am understanding the issue. If you’re seeing the Solana-connected address in your Brave Rewards on the laptop, the wallet and Rewards are linked.

Form my phone this is the Solana link which is linked to the rewards

which is the same one from my wallet!

But on my laptop when I press on payout account it shows a different address which I don’t know how to control :disappointed_face:

You can reset the Rewards profile on your laptop and connect the desired address you wish to use. https://support.brave.app/hc/en-us/articles/10007969237901-Resetting-Brave-Rewards

Also, when I press go to my account I get this

But the I’ll lose all the rewards that I got there :frowning: Isn’t a way for me to reach that reward account?

If you don’t have access to that address, the Rewards are already lost.

The Rewards account is connected to the address you connected it to in your Brave Wallet. You can’t connect a Rewards account to the wallet, unless you Sign a transaction, meaning you would have to have access at some point to connect.

If you visit Brave Wallet, you should see that address. If you don’t, then perhaps you changed Brave Wallets or used another wallet provider?

Resetting the Rewards account will allow you to connect any address you desire.

When an Account does not exist, it means the address has not been funded with Solana. The Solana (SOL) token is required to send your deposited BAT. You can learn more here: https://support.brave.app/hc/en-us/articles/26726002238093-BAT-Balance-and-History-On-Solana

Thanks dear, I’ve rested it

If you run into any further trouble, you can submit a request below under the Rewards option and we can investigate. Thanks!

https://support.brave.com/hc/en-us/requests/new?ticket_form_id=1900000382047

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