I have a 7-day Leo Premium trial activated on my account and it works perfectly on my Android device. However, on my Windows browser (Brave), the Leo icon appears GREY and does absolutely nothing.
I have reinstalled the browser twice.
I have cleared cache and cookies.
I tried going to brave://settings/leo but the page is completely empty; there is no login button.
The browser is not recognizing my active subscription. This looks like a massive synchronization failure. I cannot access the feature I paid for (or was given as a trial).
Please manually verify my account and unlock Leo on my desktop browser, or let me know how to proceed since the automatic system is brojen
Hello @Carlosvg ! We’d be happy to assist - if you’re able to submit an inquiry via our Help Desk here for Brave Premium Products, this will enable us to further look into the matter. Many thanks!
I am into free trial yet. Can not send a message to the luck you leave to me because asks me to write a inscription number…
Carlos Villanueva Ghisleri
WHB STAUMONT (CEO)
[Removed email and personally identifying info -Lee]
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