I have purchased a Leo monthly subscription as an in-app purchase on iOS, but I do not have any access to any premium features. This is despite the fact that the premium purchase receipt is clearly shown in the app.
When I attempt to restore purchases, I am met with an error telling me the purchase failed, even though I was charged.
What is causing this and what can I do about it? I’ve opened a support ticket but have received no response and I don’t want to miss too much time in my subscription period.