Hello, I am unable to log in to my healthcare.gov account.
Using my username/pword credentials in Safari, however, I am able to log in.
Does anyone know what I can do to maintain Brave security and log in to this U.S. government service?
FWIW, per this similar topic I tried making a new profile in Brave, but got the same error
Thanks!
bump - anyone have any ideas on why healthcare.gov isn’t playing nicely with Brave?
@mixelpix ,
Thank you for reaching out to us.
Can you confirm whether or not you are able to login if Brave’s Shields are off? I know that you want to maintain security but checking this will help narrow down whether or not Shields/Brave’s protections are causing the issue or if something else is at play here.
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kevinw
January 4, 2024, 8:06pm
4
I’m able to login to HealthCare.gov on my Mac. Have you tried disabling any extensions or tried it in incognito mode?
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So it does work with shields up @kevinw ?
My bad, prolly shoulda tested that first!
Yes, I am able to login in successfully when disabling Brave’s Shields.
Likely plugins?
Thanks!
Thanks for the suggestions!
Indeed it does work using the incognito mode - I’m able to log in to my healthcare gov acct, and didn’t change anything with the plugins.
cc: @Mattches
Testing in normal mode, with shields up (disable any extensions) does it work?
system
Closed
February 4, 2024, 12:30am
10
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