Says "Your Solana address is now connected" but not connected

Briefly describe your issue: I connected my wallet paid 0.5 sol and did the whole connection processes signing then saw the countdown and says it is connected but when I look at brave rewards it tells me to connect again.

What Operating System and Brave version are you using? Windows 11 Brave 1.82.170 (Official Build) (64-bit)

Who is your verified custodian or self-custody? self-custody

Are you in a supported region? yes Canada

@emer07 have you completely exited Brave and then opened again? I’m wondering if what you’re seeing is just prior page open.

If you have already closed out completely, maybe even restarted your device, and it’s not showing, then I would say to look at brave://rewards-internals to see what it says .

I restarted my device and still not connected. It says Rewards state: Not connected

@emer07 weird. I would suggest you try to create a Rewards Support Ticket at https://support.brave.app/hc/en-us/requests/new?ticket_form_id=360001302431 just to have an official ticket open along with some extra relevant details that will be helpful for someone from Brave to be able to help.

After you submit the ticket, I would reply back here with the ticket number so @Evan123 can try to look at everything and see if he can help figure out what might be going on.

All of that said, I’m guessing might just need to reset Rewards and try again. If the Solana account has been set, there would be no more deductions.

330779 is the ticket number