Request for VPN refund

Brave Browser Firewall + VPN
1

Please provide us with the following information. Note that most users will be redirected to our Premium support form for assistance with VPN issues, as providing support may involve sharing sensitive information that should not be made public.

Type of device (Desktop, iPhone/iPad, Android phone, etc.): iPhone

Brave version:Version 1.93 (136)

Detailed description of the behavior:

Hello I did the 7 day VPN trial and cancelled before it renewed but I was still charged for it and i don’t have access to the VPN. I’d like a refund please and I’ve also raised a ticket but haven’t received a feedback. Here’s my ticket reference number 386276.

2

Hello - Someone will take a look at your request shortly. Thanks!

3

Someone did get back to me after waiting for days for my initial email. It takes days to get a reply from the customer service team and I’m sure I won’t get another reply again till 2days later. I just want my refund.