I need help. I took the VPN trial for 7 days. It was about to end on the 11th of november and i cancelled it on 10 as i finished the need of VPN. But, today the amount has been debited from any account even after i cancelled the subscription. I need a refund as i don’t need the VPN anymore. What can i do to get the refund?
@Roshiq Typically refunds through things like the App Store need to have the refunds requested through that as well
But you can submit a Premium Support Ticket at https://support.brave.app/hc/en-us/requests/new?ticket_form_id=360003078831 so someone from Brave can try to take a closer look and see if they can help.
I have raised the ticket, but haven’t received any response from them. The payment is done through Gpay.
If you’ve submitted a ticket, one of our support members will assist you as soon as possible.