Description of the issue: Not able to complete payment for brave search. Every card is getting declined. Tried almost 5 diff cars. Getting balow error
Getting error as Merchant is not compliant with recurring transactions mandate.
I am trying to make transaction from India.
Brave Version (check About Brave): On web
Operating System: Mac OS
Same, every card got declined. Let me know if you get any fix.
Hello @jeeltilva - Unfortunately, Brave does not have control over the approval/denial of any specific cards or payments. The systems in place that make these decisions belong to the payment processor, Stripe. If you haven’t already, please reach out to your bank directly as a first step towards resolving the matter at hand. If you’ve already done that and were unable to resolve the issue, please reach out to Stripe’s Customer Support team to have these issues investigated. You can contact Stripe by following the link provided here: https://support.stripe.com/questions/contact-stripe-support
We do apologize for the inconvenience.
I have the same issue, can you push Stripe for solving the issue? I’m based in Europe, maybe this is an additional problem?
Sadly:
Brave Search Premium is exclusively available on the Brave Browser.
Still I wish to support Brave Search. Mullvad Browser user here.
Having worked with non-profits and having had to be in the middle of emails with Stripe, not a chance. (I don’t mean to sound harsh, I’m being honest, Stripe will almost always point the finger at the bank, and Brave won’t be able to prove or disprove anything for you, so you do need to consult your bank to start that process.)