Hi Brave Community,
I’d like to raise a UX concern about the thumbs-up/thumbs-down feedback buttons in Leo that I think deserves attention, especially given Brave’s strong privacy focus.
The problem:
The feedback buttons are small and easy to click accidentally. Once clicked, the thumb turns green and — critically — appears to be irreversible. There is no way to “ungreen” it or undo the action.
What actually gets sent:
According to Brave’s own documentation, clicking the thumbs-up sends the full text of the current conversation, along with language, selected AI model, version, and Premium subscription status. This data is retained on Brave’s servers for up to one year.
The misleading UI flow:
After clicking, an info box does appear — which is good. It seems to contain a “Cancel” and a “Send Feedback” button. However, the “Cancel” button appears to only close the info box, NOT withdraw or cancel the already-triggered data submission (the thumb remains green after cancelling). This is confusing and potentially misleading — users may reasonably assume “Cancel” means “cancel the submission.”
My suggestions:
- (The critical part that matters). Add a confirmation popup before submitting, clearly stating what data will be sent — a simple “Are you sure? This will send your full conversation to Brave.” would suffice.
- Make the “Cancel” button actually cancel/withdraw the submission, or at minimum rename it to “Close” to avoid confusion.
- Consider adding a short grace period (e.g. a few seconds) during which the user can undo the submission.
This is a genuine privacy concern. Accidentally sending a full private conversation because of an easy-to-misclick button is not in line with Brave’s privacy-first values.
I hope this gets some traction — I suspect I’m not the only one this has happened to!
Thanks for reading.
