Browser Not Supported Please update your browser to the latest version or use a modern browser to access XChat. Back to homepage

Brave Browser Desktop Support
,
1

Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.

Delete the any text above the line separator below before posting

Description of the issue:
How can this issue be reproduced?

  1. Why does this appear when I try to access x messages?

Expected result:

**Brave Version( check About Brave):**Brave is up to date

Brave 1.87.192 (Official Build) (64-bit)

Chromium: 145.0.7632.160

Additional Information:

2

Please add some more information, as I believe you are talking about the XChat website due to how it’s spelt, one word and capitalized in your title (matching the exact title of the IRC client) and it loads just fine for me. In fact, this website appears to have no code to even detect your browser.

image
image1367×964 240 KB

Are you actually referring to X/Twitter and are referring to DM’s? Please confirm, thanks.

3

Yes, X/Twitter and DM’s.

4

Anybody? Any solutions??

5

Same problem with me. I use Brave Browser and X CHAT does not load. Screen shot is below:

image
image952×893 54 KB

6

Brave is updated.

Brave 1.88.130

Chromium: 146.0.7680.76

7

Yup, same here, thanx.

8

I updated, prob persists??

9

Update does not solve the problem. Yes.

Also, I have tried many suggestions from GROK in browser settings. No solution.

10

@DwayneO

In a Brave Browser New Window, go to: brave://settings/clearBrowserData

  • For Time range > All time, using the Basic tab
  • Enable Cookies and other site data
  • Enable Cached images and files
  • Click the Delete data button

Exit / Quit everything. Restart the computer. Start up Brave Browser.

A) In a Brave Browser New Window, go to the following Brave Browser site details settings windows and click the Reset permissions button for:

  • brave://settings/content/siteDetails?site=https%3A%2F%2Fx.com

(NOTE that brave://settings/content/siteDetails?site=https%3A%2F%2F is a fixture, followed by either domain name or hostname. In this case, domain: x.com.)

B) In a Brave Browser New Window, go to: brave://settings/content/braveShields and, in the Shields Down section, Add:

  • x.com

C) In a Brave Browser New Window, go to: brave://settings/cookies and, in the Sites allowed to use third-party cookies section, Add:

  • x.com

D) In a Brave Browser New Window, go to: brave://settings/content/javascript and scroll down to the Allowed to use JavaScript section. There, Add: [*.]x.com but DO NOT Enable the Current Private session only checkbox.

Exit / Quit the browser. Pause. Start the browser. Test.

The combination of all those settings, means that you rate X.com as a Most Trusted Website.

IF you still have trouble, then (OR, you might try the following, before trying the preceding settings):

Create a new user Profile for Testing:

Create and use AN ADDITIONAL Brave Browser user Profile (Menu --> More tools --> Add profile) - only ← meaning: Do not have any other Brave Browser user Profile tabs/windows open.

When creating this new Brave Browser user Profile for test purposes

  • Do not import anything.
  • Do not add any extensions.
  • Do not allow/enable any Brave Browser “bells and whistles” such as Brave Rewards, Brave Talk, etc.

IF this test Brave Browser user Profile does not present your problem, then possibly, the profile that you have been using, has a problem . . . and that might be caused by one or more extensions, or too many tabs ← complex/conundrum.

Detailed info about testing - IF, in regard to memory and performance issues:

Create a new profile to help Troubleshoot

Extensions Tests:
  • test by disabling all extensions
  • test by enabling each extension individually
  • test by uninstalling all extensions
  • test by installing each extension individually
  • test combinations of extensions
  • test order of installation of extensions
11

In addition to the above, if you still encounter issues, you might try going through your extensions, as one of them might be spoofing the user agent, making X think your browser is something else (which often isn’t an issue, unless it’s truly spoofing an old user agent).

Likewise, trying a test new Brave profile might be worth a shot as well (gives Brave a semi-clean slate, without removing your current user profile).

12

Thanx! I’ll have to get some young help for all this. I DON’T need to lose my browser history, etc.

I wish Brave would look into this as GROK has no solutions.

My niece added my X to her phone and can check/send messages for me.

13

@DwayneO there is nothing for Brave to really look into here just yet. Additionally Grok is not particularly adept at solving issues like this.

I suspect the issue is, as @MasterLink link states above, either related to:

  • Bad cache data – to resolve this, visit twitter.com, click the “tune” icon to the left of the URL in the address bar, then Site settings --> Delete data. Refresh Twitter (you’ll need to log back in) and test again to see if the issue persists.

  • Conflict with an extension – there are several ways check to see if this is the issue but the fastest way IMO would be to create an additional browser profile (Menu --> More tools --> Add profile), close your original profile window (so only the one new profile window is open) then visit and login to Twitter there and see if you get the same issue.

14

Cleared cache again, no help.

15

Here is what you would need to do:

Steps from the video above for clarity:

  1. In your main profile, go to Menu --> More tools --> Add profile
  2. Once you create the new profile, close your original profile window so that only the new profile window is open.
  3. In the new profile window, go to twitter.com and login
  4. Try to reproduce the issue
16

THANX! I’ll try it and get back.

17

Thanx for tutorial Mattches. When I try opening a new X account and add my email, it says
”taken”, I have no other. Have no text phone either. Next?

18

@DwayneO you do not need to create a new X account – I was just suggesting you use the new browser profile to login to your existing X account to see if the issue still occurs in the new browser profile.

19

Thanx, I’ll see if I can figger out how to do that and not open a new account.

20

It let me in, I can access messages with the new profile. I’d like to keep the original and be able to access messages. Any ideas how to do that? Any ideas how and why another profile solved the prob?