Hello. I need help with a sign out issue in Brave.
Every time I close the browser or restart my laptop, my accounts sign out. This started only recently. I checked the Delete browsing data on exit settings. All boxes are unchecked. I also checked my cookie settings. Nothing blocks site data.
I want to keep my accounts signed in. Do you have steps I can try to fix this?
Thank you.
Hi, Welcome to the Community!
Do you have Allow... selected, in this menu: brave://settings/content/siteData
Do you have Forget me when I close this site turned ON, in this menu:
brave://settings/shields
Or any other seperate maintenance apps?
Also, you deleted the entire Template that was provided, please use it for future reference and provide more information so we’re not guessing (like I was above) and provide any troubleshooting steps you have taken (this is also for future reference I do recognize you shared some information but more is better)…
So copy and paste (don’t use the “Quote” feature) the below (modified) template and edit your post above by clicking the pencil icon at the bottom of it and fill out to give us more information (again for future reference do this each time you request support, I can’t stress it enough) Thank!
MODIFIED TEMPLATE:
Brave & Chromium Versions (check Brave Settings > About Brave & Copy/Paste):
Device, Operating System & Version (check System About Section & Copy/Paste):
Do you have any Extensions enabled? (yes/no, if yes, have you tried disabling them one-by-one to test?):
Does the same thing happen if/when you use Chrome (or other Chromium-based browsers?)
Further troubleshooting, if you’re comfortable and familiar with the below:
You can also try testing it in a New Profile and/or other versions of Brave, e.g. Nightly or Beta, but do the above first and then we can walk you through this stuff later if necessary.