Brave crashes on boot with Extension errors

[naxfen]

Description of the issue: Brave crashes as soon as it is opened. This started a few weeks ago (wasn’t 100%), but got much worse in the last few days, now 100% of the time.
I’ve tried

• Removing Brave & re-installing
• Launching in New Private Window
• Launching in Test Profile
• Uninstalling the 2 offending Apps related to the Extensions (Google Drive & Adobe Acrobat)
• Clearing my local AppData
• Removing all the Brave keys in the Registry
• Removing the relevant offending Extensions from Google Chrome ('cause why not).

(took inspiration from the steps here: Brave crashes immediately upon startup - #4 by Saoiray )

Still the same…

How can this issue be reproduced?

1. Launch Buildo (even in Test Profile)
2. After 1-2 second, observe that the “settings button” in the top-right updates to right “Error”
3. Click on the “settings button”, observe the 2 errors that appear (see below)
4. Brave will auto-close after 1-2 more seconds (whatever you do)

The errors are:

• New extension added (Application Launcher For Drive (by Google))
• New extension added (Adobe Acrobat: PDF edit, converst, sign tools)

Expected result: Buildozer doesn’t crash, doesn’t automatically try to install these extensions on a “clean install/boot”

Brave Version( check About Brave): Very difficult to determine, because of the speed of the Crash, but re-installed today from the website, the installer file is BraveBrowserSetup-BRV030.exe

Additional Information:
I’m on Windows 11 (Windows 11 Home - 24H2 - 26100.4770)

[289wk]

@naxfen

Take a look at:

‘Brave crash every time - #2 by 289wk’

to get BB (Windows) running and attending to crash reporting.

[naxfen]

Thank you! Most recent Crashes Reported:
d6420000-63a7-490e-0000-000000000000
a8430000-63a7-490e-0000-000000000000
a6430000-63a7-490e-0000-000000000000

And why not, the brave_console_out.txt :

[0806/141944.471:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\38547cc9-9d3d-4aa2-86db-fdfc5655b42f: The system cannot find the file specified. (0x2)
[0806/141944.472:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\504ee5d6-da3e-4021-b346-79b8921d7526: The system cannot find the file specified. (0x2)
[0806/141944.472:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\5e182eb2-a876-4aae-92ac-150d192ef44b: The system cannot find the file specified. (0x2)
[0806/141944.472:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\197d3a7b-ff40-4eb6-935d-1681d407cff7: The system cannot find the file specified. (0x2)
[0806/141944.473:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\edad4caf-cb32-493b-b3df-531c5c607289: The system cannot find the file specified. (0x2)
[0806/141944.473:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\30e0352e-e6e4-4b97-9ee3-bfd55f5d5f48: The system cannot find the file specified. (0x2)
[0806/141944.473:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\940268d0-6222-4885-9f99-4d99b037f94a: The system cannot find the file specified. (0x2)
[0806/141944.474:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\38547cc9-9d3d-4aa2-86db-fdfc5655b42f: The system cannot find the file specified. (0x2)
[0806/141944.475:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\504ee5d6-da3e-4021-b346-79b8921d7526: The system cannot find the file specified. (0x2)
[0806/141944.475:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\5e182eb2-a876-4aae-92ac-150d192ef44b: The system cannot find the file specified. (0x2)
[0806/141944.475:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\197d3a7b-ff40-4eb6-935d-1681d407cff7: The system cannot find the file specified. (0x2)
[0806/141944.475:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\edad4caf-cb32-493b-b3df-531c5c607289: The system cannot find the file specified. (0x2)
[0806/141944.475:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\30e0352e-e6e4-4b97-9ee3-bfd55f5d5f48: The system cannot find the file specified. (0x2)
[0806/141944.476:ERROR:third_party\crashpad\crashpad\util\file\filesystem_win.cc:128] GetFileAttributes C:\Users\naxfen\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad\attachments\940268d0-6222-4885-9f99-4d99b037f94a: The system cannot find the file specified. (0x2)
[6828:26800:0806/142048.247:ERROR:mojo\public\cpp\bindings\lib\interface_endpoint_client.cc:732] Message 0 rejected by interface blink.mojom.WidgetHost
[6828:26800:0806/142238.694:ERROR:components\device_event_log\device_event_log_impl.cc:198] [14:22:38.690] USB: usb_service_win.cc:105 SetupDiGetDeviceProperty({{A45C254E-DF1C-4EFD-8020-67D146A850E0}, 6}) failed: Element not found. (0x490)

[289wk]

@Mattches

OP has Crash ID numbers.

[Mattches]

@naxfen can you go into your User data folder (~/AppData/Local/BraveSoftware/Brave Browser/User Data/Default), see if you can locate the folders correlated with those extensions and delete them then relaunch?

The folder for Google Drive should be labeled: lmjegmlicamnimmfhcmpkclmigmmcbeh
Adobe reader extension should be labeled: efaidnbmnnnibpcajpcglclefindmkaj

[naxfen]

@Mattches

~/AppData/Local/BraveSoftware/Brave Browser/User Data/Default

Hello! Unfortunately, I have no extension folders in the Default folder (which makes sense I guess, since I manually deleted the BB AppData before re-installing…)

Searching for these Folders with Everything: no result for the Google Drive one, and a result under the Chrome AppData for the Adobe reader:

[naxfen]

Actually when I launched BB “normally” the first time, this appeared:

It dissapeared after a few seconds, before I realized I could click something (still had the 2 Extension Errors, but no instant crash").

Second opening (and all openings since), no more Errors, no more Crashes… So… fixed?

(the extensions have repeappared, but I removed them, just for my sanity at this point)

Not sure exactly what were the required steps (amongst everything I tried), but now it works!

[Mattches]

I’m now realizing that the extensions would have been in the User data folder, not the profile/Default folder – my apologies. Glad to hear it’s fixed either way.