Finally got around to verifying my wallet yesterday on the android app to an existing Uphold account and nothing arrived - balance is 0 in Uphold although I have almost 50 BAT Brave version is 1.22.69 Chromium: 89.0.4389.105 running on a Samsung S10+ in rewards-internals I can see that Wallet Inf…

Thanks for the link, unfortunately that did not work for me although it states upgrade to 1.22.67 I am already on a later release 1.22.69 will the fix only work with the earlier version? How do I proceed to get this resolved?

And what if you try force stopping the app, clearing the cache (NOT the data), and restart the browser, @peterod ? Does it help?

Thanks for the suggestion, yes I have stopped the app and cleared the cache also disconnected from uphold and reconnected but that still didnt work either. Is there anything else to try?

Unfortunately, I’ve exhausted my advice on this topic. These fixes and troubleshoot don’t help everyone with the similar issue as you, but it’s always worth trying. Now, we just wait for support to pop in. @steeven seems to be the main handler of these kind of issues right now, so you’ll probably b…

OK thanks for all your help I will await contact from support.

Is your device running a customized ROM or is the device rooted? Please go-to the Google store and install Safety Net Check and see if your device passes it’s checks

No, the device has never been rooted and is running standard rom with all updates and security patches as provided by provider (3). Downloaded safety net and result was Passed. Is there anything else to try?

You’ll have to wait for admin to further troubleshoot, if no solution is available they will send rewards to your uphold account

OK thanks. More worryingly the rewards have now disappeared from my account altogether. I Wwill await admin to review and resolve.

Verified Wallet on Brave Rewards (Android) and nothing arrived in Uphold where are the 50 BAT?

Brave Browser Mobile Support

eljuno April 3, 2021, 12:02pm 2

Please see Fix for BAT not porting to Uphold wallet for more information

Topic		Replies	Views
Rewards on Android not paying out to Uphold Rewards Support	9	975	April 14, 2021
Created an Uphold Wallet, verified it and login in via Brave Rewards and my BAT vanished Brave Rewards windows , verified	9	659	May 3, 2021
BAT earned on android not credited to uphold even after wallet verification Android Rewards	17	2228	August 18, 2020
BAT doesnt transfer to Uphold and disappears Brave Rewards windows , rewards , verified	11	806	September 4, 2020
I am not receiving BAT Rewards in my Uphold wallet Rewards Support	13	1939	January 25, 2021
Brave Rewards won't show up on Uphold Rewards Support	12	2158	May 3, 2021
Android rewards not syncing with Uphold Rewards Support	3	833	April 12, 2021
Issue between BAT on Brave Rewards and wallet on uphold Rewards Support payments , bug , sync	3	544	September 27, 2021

Verified Wallet on Brave Rewards (Android) and nothing arrived in Uphold where are the 50 BAT?

Related topics