Support Tec Wallet Uphold

Before you post!

Please note that you are posting in the “Uncategorized” category. Topics posted here may be lost in the shuffle as they are not properly organized. Topics posted in the relevant categories here on Community are more visible to Brave staff members, Community moderators and are likely to receive more timely support.

Please considering viewing the list of available categories and posting your support request there. Please also see our Community posting guidelines for more information on how to submit a detailed issue report:

Guidelines - Before posting, please:

  1. Search the forum to see if anyone else has already posted or resolved the same issue you’re having.
  2. Ensure that you’re posting in the appropriate category — please use the appropriate category when posting to ensure that whoever assist you has a clear idea of what product or platform you are using.
  3. Fill out the template that appears in your editor when posting as it contains all the boiler-plate information surrounding your issue. It will help the Support team members and other Community members to efficiently assess and resolve your issue. NOTE: “Uncategorized” posts do not have a template, so please ensure you’re posting to the right category as mentioned above.
  4. Tag your post appropriately – use tags to help track and organize threads on this forum.
  5. Observe and adhere to our code of conduct

Português BR. Inglês Espanhol

Olá caros amigos do Suporte um excelente dia!

A minha questão não é por uma falha no meu navegador Brave me adaptei bem com ele com certeza é o que eu mais uso hoje, é meu navegador principal! Tendo disto isso eu cliquei sem saber bem o que significava desativar e redefinir o navegador, não falo inglês estou traduzindo o texto mas enfim eu eu iria me desfazer do mobile e acabei não fazendo isso, mas não consigo receber as recompensas na minha conta Uphold!

Preciso saber se posso ativar essa opção novamente usando o próprio navegador e um tutorial que rspero que vocês possam me passar no Brave, ou talvez ver isso com o pessoal do Uphold?

Caso não seja possível posso resolver esse erro que cometi em meus 2 mobiles?

Outra questão é porque o Brave precisa rodar no Windows 10 e não funciona em Windows 8,1?

Desde já agradeço!!!

Portuguese (Brazil). English. Spanish.

Hello dear Support team, have a great day!

My issue isn’t a problem with my Brave browser; I’ve adapted well to it, it’s definitely the one I use most today, it’s my main browser! Having said that, I clicked without really knowing what it meant to disable and reset the browser. I don’t speak English, I’m translating the text, but anyway, I was going to get rid of the mobile device and ended up not doing it, but I can’t receive the rewards in my Uphold account!

I need to know if I can reactivate this option using the browser itself and a tutorial that I hope you can provide me with in Brave, or perhaps check this with the Uphold team?

If it’s not possible, can I resolve this error I made on my two mobile devices?

Another question is why does Brave need to run on Windows 10 and not on Windows 8.1?

Thank you in advance!!!

Portugués (Brasil). Inglés. Español.

Hola, querido equipo de soporte, ¡que tengan un buen día!

Mi problema no es con mi navegador Brave; me he adaptado bien, de hecho es el que más uso, ¡es mi navegador principal! Dicho esto, hice clic sin saber realmente qué significaba deshabilitar y restablecer el navegador. No hablo inglés, estoy traduciendo el texto, pero bueno, iba a deshacerme del dispositivo móvil y al final no lo hice, ¡pero no puedo recibir las recompensas en mi cuenta de Uphold!

Necesito saber si puedo reactivar esta opción usando el propio navegador y un tutorial que espero puedan proporcionarme en Brave, o quizás consultar esto con el equipo de Uphold.

Si no es posible, ¿puedo solucionar este error que cometí en mis dos dispositivos móviles?

Otra pregunta: ¿por qué Brave necesita ejecutarse en Windows 10 y no en Windows 8.1?

¡Gracias de antemano!