Description of the issue: Hello, I closed Brave and shut down my laptop last night, like I did for the past hundreds of days. When I opened Brave this morning, almost everything was gone; passwords and profiles are gone but all cookies and bookmarks are still there, plus in User Data I still have m…

@Mattches Could you help ? Thanks so much! KEEP IN MIND THAT SUPPORT MIGHT NOT BE ACTIVE SINCE ITS A WEEKEND IN THE US AND GENERALLY TEAM WORKS ONLY WEEKDAYS

@Kurama , Thank you for reaching out. I’d like to get your browser updated first to see if this fixes the issue with your data. Can you first try simply re-downloading and running the installer from the official Brave website ? Note that you do not need to uninstall anything and no data will be overw…

Hello, I did it just now. Brave is now up to date (Version 1.48.171), nothing has changed. Thank you for your answer.

Hi, I have the same problem. I updated, restarted the computer but no change.

Thank you all for reporting — I’m discussing this issue with the team as other users have faced the same thing. We are not clear on what exactly is causing this behavior. Can anyone reporting here confirm what Windows version they’re using at this time? Thank you

Still nothing? I really need everything back.

It is a weekend in the US. Usually team is only active on weekdays.

One week after, still nothing…

Lost all my data

Brave Browser Desktop Support

SmartyAadi March 19, 2023, 2:25pm 11

Well, I’ll tag @mattches to ask if any updates. Thanks.

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Lost all my data

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