Issue with File save location and file browsing for uploading

Description of the issue:
when I try to download a file I’m unable to do so nor can I use brave at all without having to close it using Task Manager. The “file location save” window does not display, but is seemingly there “in spirit” as I cannot click anything else in the window, change tabs or close brave by typical means. I do get the audible bell sound, alerting me that I have to click on the “active window” though it is not there. same thing seems to happen when clicking a “choose file” button to browse for a file to upload.

Steps to Reproduce (add as many as necessary): 1. 2. 3.

  1. right click an image.
  2. save image as
  3. stuck

Actual Result (gifs and screenshots are welcome!):
can’t screenshot a window that isn’t displayed

Expected result:
“save as” window should appear on screen

Reproduces how often:
every time I attempt to download a file. have not always had this issue. not sure what could have changed to trigger it.

Operating System and Brave Version(See the About Brave page in the main menu):
Windows 10 and brave ver 0.61.52

Additional Information:
un installing/ reinstalling would probably fix it, but I figured you guys might like to be aware of it and how to prevent it in the future.

Long Live Brave!!!

@billions Thanks for reporting. I have tried reproducing the issue on Windows 10 x64 with brave version 0.61.52. Issue is not reproducible. I am able to see Save As download popup when right click on image.

Are you seeing this issue on clean profile or upgraded profile?

Thanks!

On my personal profile.
I just tried browsing as guest and it did the same thing.

@billions Do you mean when you are browsing as Guest you are seeing this issue?

Thanks!

Happens as guest or on my regular profile. I think I’m just going to try reinstalling

I just reinstalled over the existing. kept all my addons, bookmarks and settings as well as fixed the file save issue.

actually, never mind. it worked the first time but after that it went back to the same thing. and I can’t get windows to uninstall brave to start a fresh install. where is the program located so I can try to uninstall it manually?

@billions Please follow below steps to uninstall and install Brave

  1. Uninstall Brave versions from Control Panel
  2. Remove BraveSoftware folder from C:\Program Files (x86)\BraveSoftware
  3. Remove BraveSoftware from AppData\Local\BraveSoftware
  4. Download and install brave https://github.com/brave/brave-browser/releases

Revert back if it doesn’t work

Thanks!