I bought the VPN and it isn’t working

I brought the VPN off the Brave website, but it isn’t working on my iPad. I don’t know what to do. Please help me?


Type of device (Desktop, iPhone/iPad, Android phone, etc.):

Brave version:

Detailed** description of the behavior:**

Hello! Can you login to account.brave.com with the Brave Browser on your iOS device? This should prompt you to configure the VPN on mobile.

https://support.brave.app/hc/en-us/articles/13405790544653-How-do-I-add-a-new-device-to-an-existing-VPN-subscription

Please let me know if you have any questions. Thanks!

I’m having the exact same problem. It does not prompt anything further. On the account.brave.com page, there is a “Refresh VPN” button, but it seems to do nothing. It brings no prompt to configure a VPN or anything functional. It appears the only functional button on the page is “Cancel Subscription” ironically.