tmfk
1
Browser is only responsive upto the bookmarks bar. Anything below that is unclickable and unselectable
Actual Result (gifs and screenshots are welcome!): Nothing is clickable below the bookmark bar. Can’t even drag and select from the mouse.
Expected result:
Reproduces how often: Constantly. won’t work even after restart. tried creating another profile also. still the same result.
Operating System and Brave Version: MacOS Big sur 11.4. Brave version 1.27.109
Additional Information:
1 Like
tmfk
2
Please help me solve this as I cannot even access my passwords to work. @Mattches @Aa-ron
1 Like
289wk
3
Brave Support will probably want to know:
-
Extensions that you have installed
-
Test the Brave Browser when in Private Mode, and when NOT so
-
CPU usage - see /Applications/Utilities/Activity Monitor
Meanwhile, Clear DNS cache on your Mac:
URL: brave://net-internals/#dns
Click on “Clear host cache”
Clear browser cache on your Mac:
URL: brave://settings/clearBrowserData
Select Basic
Set Time range to “All time”
ENABLE all three:
- Browsing history
- Cookies and other site data
- Cached images and files
Click on the “Clear data” button
On your Mac, go to:
/Users/your_shortname/Library/Caches/
and move the “com.brave.Browser” folder to the Trash
Quit everything and Restart your Mac
2 Likes
tmfk
4
Going into private mode solved it. Thank you for the help! 
2 Likes
@tmfk,
So the browser works in private mode, but were you able to get normal/standard windows to function properly as well?
1 Like