Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve …

I am using gmail, not Outlook. I have brave set in handlers; see attached. Some links work and others do not. [Screenshot 2026-06-11 192753]

This link does not work: https://www.carparts.com/details/Toyota/Highlander/Replacement/Grille_Trim/2015/XLE/REPT070703.html?TID=gglpla&origin=pla&gclsrc=aw.ds&gad_source=1&gad_campaignid=20848833535 This link does: https://trk.eosfitness.com/l/01KT1V7PG8KHGVN133AC3PQ69D_2

@richphx Study past the first sentence of my first link … ‘ Gmail is not opening - #2 by Saoiray ’ … reveals important tips (egs.: Mailto setting), not only for you, but for other community members looking for help. Your issue is one that springs anew from time to time. In your last reply , t…

@richphx to clarify, if you click that link (https://www.carparts.com/details/Toyota/Highlander/Replacement/Grille_Trim/2015/XLE/REPT070703.html?TID=gglpla&origin=pla&gclsrc=aw.ds&gad_source=1&gad_campaignid=20848833535) here in Community, in the reply you left above (rather than clicking on it in g…

It worked up until the last update. The link is whatever I get in te email and I have not had problems. What happens it is opens up a new tab and then it takes a few seconds but then you see the link from the email and when I hover over the tab is says loading. The issue is when I click on the li…

I’m just trying to determine if that link works if you click on it anywhere other than in your gmail. So if you scroll up here and click it right now, does the site open and load?

Actually, it looks like another user here on Community reported the exact same behavior, and it appears to have been caused by an extension they had installed: [image] Links from emails don't work Browser Feedback Since it works in a Private Window, I would fir…

It was Privacy Badger breaking this on my machine.

Privacy Badger is the problem. I tried disabling it, adding gmail and google to brave whitelist for cookies and pop up and redirects and that is not working

Brave opens some links from Gmail but not others

Brave Browser Desktop Support

289wk June 12, 2026, 1:45am 2

@richphx

See both:

‘Gmail is not opening - #2 by Saoiray’

‘Gmail is not opening - #3 by Saoiray’

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Brave opens some links from Gmail but not others

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