Hello Brave Support,
I am experiencing an issue with Brave Rewards on Windows 11.
System Information
- OS: Windows 11
- Brave Version: 1.92.144 (Official Build) (64-bit)
- Chromium: 150.0.7871.186
- Region: South Africa (ZA)
Issue
- New Tab Page ads are working normally.
- Notification Ads are enabled in Brave Rewards.
- Notification Ads received this month: 0.
- My 30-day Ads History only contains New Tab Page ads.
Brave Components
The following component never updates:
Brave Ads Resources (ZA)
- Version: 0.0.0.0
- Status: Update error
Clicking Check for update does not resolve the issue.
Troubleshooting already performed
- Reinstalled the latest Brave Stable over the existing installation.
- Verified Brave is fully up to date.
- Windows Defender only (no third-party antivirus).
- No VPN or proxy.
- Notification Ads are enabled.
- Maximum ads per hour is set correctly.
- The exact same issue occurs in Brave Nightly:
- Brave Ads Resources (ZA) = Version 0.0.0.0
- Status = Update error
Because the issue is identical in both Stable and Nightly, I suspect there may be a problem with the South African Brave Ads Resources component or its distribution.
Could you please investigate or advise on a fix?
Thank you.