Been paying for year or so but y’all can’t find account

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I’ve been paying for brave for along time even after I thought I cancele it’s been charging to my google play account for a very long time and I did not know! Know I’m trying to use it on iPhone and guess what apparently y’all can’t find my account! I need a refund for the year or so yall been charging me but refuse to let me use it now I’ve tried the only emails I can think it on and yall apparently don’t have an account for me? But yall been taking my money nd not even let me use it?d

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@Bigteet9 sounds like your subscription is through Google Play. It would have been your responsibility to cancel through there. Also any issues related would be handled through Google Play and their policies in general.

Likely because you never linked it to anything. iPhone can’t fetch your payment info from Google Play. You would need to link to a Brave Premium account and then link that to your iPhone to get it to work on it. You can see instructions of this process at https://support.brave.com/hc/en-us/articles/13405790544653-How-do-I-add-a-new-device-to-an-existing-VPN-subscription

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