1 BAT disappeared from my account without any permission whatsoever

Brave Rewards Rewards Support
1

Hi there. I’ve noticed that 1 BAT was sent without my permission to ‘Brave Software International’. Auto-contribution was off. I want a refund otherwise I’m uninstalling Brave Browser and not recommend it to anyone.

2

Thanks for reporting. I’d like to ask a few questions to start:

  • Auto Contribute is ON by default and must be manually turned OFF. Did you turn it OFF?
  • Do you have multiple devices linked to your Uphold? If so, is Auto Contribute turned OFF on each of these devices?
  • Can you share a screenshot of your Contributions and Event Log tabs which can be found here brave://rewards-internals/

Thank you in advance!

3

Check all the browsers connected to the same exchange, AC in ON by default