0 BAT after Restoring Wallet

[Tmjww]

After reinstalling windows after a drive failure I used the phrase to restore my wallet.

The wallet balance is now 0 meaning I lost over 300 tokens. I have no uphold account so is there anyway to get this back?

Thanks for any help.

[eljuno]

I’m not sure about the refund cc @Mattches @steeven

But it’s expected behavior like described here Common Rewards Issues (Work in Progress)

+1 from @Rock12 via Wallet Empty after upgrading to Win10 and wallet recovery

[ambrocioisaias2808]

Since version 1.3 the recovery phrase only rescues pending BAT not earned BAT, so i´m sorry to say that it´s already lost.

[steeven]

Thank you for reporting! Please DM with the following information:

• Copy/paste your Wallet ID (found on brave://rewards-internals)
• Your OS and Brave version (first three lines in brave://version)
• A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!