Briefly describe your issue:
You sent 1 BAT to Brave Software International.
just receive this mail from UpHold.
No sign of contribution or transaction. It’s strange if Brave can initiate transaction from my uphold wallet : Transaction created using Uphold is clearly specified in the transaction.
I found this topic in the community but no real answer.
And before contacting the fraud team at UpHold, I’ll share here.
Definitely sounds like auto contribute. I see you put a screenshot of it turned off. Let me ask, do you have multiple devices or browser profiles connected to Uphold by chance? The reason I’m asking is it only takes one for it to be done. I’ve seen cases in the past where person looked at their desktop but forgot about their phone, or anything similar.
Do keep in mind that as this is when payouts are occurring, there’s usually a large influx of tickets. They try to respond within 3-5 business days, but it can take longer. Definitely get that support ticket filled out as soon as you can so someone from Brave can take a look and help figure out what might be happening.
