White page on Mac OSX 10.11.6

Brave Browser Desktop Support
1

Hello,

happens that Brave shows a white page instead of the website. It happens a lot, with different websites (Linkedin, Facebook, news online and more…).

My system is a Mac OSX 10.11.6

Thnks
Emmebi

2

Hi Matt,

Welcome to community, and thanks for your post! I can help to troubleshoot here. Would you mind sending me a full screenshot of the white page?

Thanks!

3

Hi steeven,

thank you for writing me back.
Here is a screenshot.

M.

51
511435×893 32.9 KB

4

36
361430×898 35.6 KB

5

Hi @matteobi,

Thanks for providing these screenshots! A few additional questions as we dig a bit deeper.

-Do the sites work with shields down?

  • Do they work in Chrome?
    -What Brave version and channel (Release / Beta / Dev / Nightly) are you running?

Thanks in advance!

6

Hi steeven,

  • with shields down I don’t know. Without shields I have no reason to use Brave. I will try.
  • Yes, all these websites work fine with Chrome.
  • Version 0.66.99 Chromium: 75.0.3770.100 (Build ufficiale) (a 64 bit)

Thank you

7

Same issue. Page appears to be loading, then white… happens blockers on or off.