Where can I leave feedback for Brave Search?

Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.

Delete the any text above the line separator below before posting


Description of the issue: The brave browser is showing an old favicon (in green) for our site. I could not find the feedback option listed by Brave Help: https://search.brave.com/help/feedback

I did refresh the page and deleted cookies

Exact URL of the website in question: https://ww.efile.com (we have a yellow favicon now)

Did the issue present with default Shields settings? (yes/no) no

Does the site work as expected when using Chrome? Yes, Google shows the correct favicon.

Brave version (check About Brave): Brave 1.85.118 (Official Build) (arm64)

Thanks!

@belleix

Re your: “The brave browser is showing an old favicon (in green)

I am using a mid-2020 MacBook Pro (Intel), MacOS 14.8.3 Sonoma, Brave Browser v1.85.116.

For both of the following tests, JavaScript is allowed:

Testing, for ‘https://www.efile.com/’ - using a Brave Browser Private Window:

Testing, for ‘https://www.efile.com/’ - using a Brave Browser “normal” aka “regular” aka “standard” Window:


Using Brave Search - result shows the GREEN background icon:

About that, possibly Brave team member @ste will know how to proceed, but I am uncertain when members of Brave will return to active participation, given the Christmas and New Years holiday season.

Yes, the favicon is showing in the tab, however it’s not showing in the brave search result landing page. Please see my screenshot below. Thanks!