Video freezes after 4 seconds on all sites

Description of the issue: videos on all websites (bluesky, archive.org, etc.) freeze after 4 seconds. I searched for similar questions but didn’t see any.

Operating System and Brave Version(See the About Brave page in the main menu): Windows 11, Brave 1.86.148

Additional Information: my question is not related to Youtube. I watch youtube using Chrome browser.

One more detail: I turned on autoplay and on Bluesky, the videos play fine, no freezing UNTIL I turn off the mute. Once I turn off the mute to listen to it, the video freezes after 4 seconds. Wierd…

@MRoberts,
When you say “all sites”, does this include more typical video streaming sites/platforms like Youtube, Netflix, Vimeo, etc. rather than sites that have embedded videos?

On youtube, some videos play fine, mostly recent ones, but none of the movies for example play at all – “your browser can’t play this video”. Similar with paramount+, some things play without a problem but majority don’t at all. I’m assuming some things, like streaming, I will have to use Chrome (maybe I’m wrong) but Brave is my main browser so need it to work on sites like bluesky and archive which I use a lot. Thanks!

Can you share exact links for videos on the sites where you see this issue so that we can test them on our end? One from Youtube, bluesky and archive would be ideal.

Youtube:

Bluesky and archive seem to be working fine now, no freezing at all.

@MRoberts that Youtube video is working for me as expected – can you try opening it in a private browsing window and tell me if you get the same results?

https://old.reddit.com/r/brave_browser/comments/1qwsxn4/brave_just_freezes_does_not_load_or_is_plainly/ Same post?

Is HW Acceleration enabled? also test with YT Ambient mode disabled

Would be my guess

Youtube videos playing fine now. On both private and regular window.

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There’s 3 likely areas based on the info you provided, and it is kind of all over the place, but I’m thinking: Network health, GPU and sound card (yes, actually the sound card because it is pivitol in timing the video. Windows relies on the sound cards clock to sync video to, and has since Windows NT/9x).

First, try enabling stats for nerds, and screenshotting it. This is the network side:

If that’s the case, might want to head to speedtest.net and not just check the speed, but the ping and jitter (as that can contribute).

BUT, you did say this:

Which actually points to something very old school with AV syncing so you know, audio doesn’t lose sync with the video. IF when muted it works, and unmuting it breaks it, it might actually be a sound card driver. Shockingly yes.

For example, my sound card has intensely high sampling rates such as 384KHz. IF I use those, then actually, I can get random video freezes when unmuted. If I select 192KHz, it goes away. It’s a sync/timing issue problem and the video is pausing because it failed to actually sync.

If your sound card doesn’t even go higher than 192KHz then great, maybe it’s just a driver update then.

But then there’s the GPU angle here that was mentioned as well:
brave://gpu

Let’s ensure it’s actually in good standing. This should be all we need to verify is that you have a good amount of green, especially on video decoding for hardware acceleration.

(Don’t worry if Skia Graphite is disabled for you, that’s the default, I only intentionally enabled that one).



Beyond this, you did mention Chrome, but not specifically if Chrome had the issue or not. Does Google Chrome also do the same thing, or is it actually working just fine? Because if Google Chrome is working just fine, then all of the above is null and void and not related.