Hi, try the following link:
https://community.brave.app/t/gemini-verified-but-can-not-receive-bat/195026/12?u=sim
The link that @sphyber posted links to a private conversation between him and me 
But it looks as it is the same issue I had… The message is a bit confusing, since it states you are not done setting up your account, when it should say your wallet is empty