For the first time in a few years, I am unable to log into apps via Brave. Can still log in via Edge. Fidelity solution: “Use Edge, we don’t support Brave.”
Description of the issue: Unable to log into fidelity via Brave.
How can this issue be reproduced? ,
Attempted many times including turning off Brave VPN and rebooted
Turned off all “Brave Shields” and rebooted
Verified I can still log in via Edge.
Hello @Pschoon - I’m able to sign in on Fidelity (using Brave Beta). Could I have you try using a New Private Window from under the hamburger menu?
Done.
Thanks AI
I’ve used Brave login + Keeper PW Mgr successfully for a long time.
I can log in with Edge, so I know it’s something to do w/Brave.
Thanks AI
Other secure logins work fine.
By chance, from Edge (where you’re able to successfully sign in on Fidelity), could you copy out the saved sign-in data and then enter it completely manually in your Brave browser? (Fully typed, no autofill.)
Hi Lee,
Fidelity asked me to do that already.
I did, but same result.
Next, changed PW
Please look over, and edit, all of your posts/replies and remove your personal information.
Lee,
I see that there have been 4 MS Defender updates in the past 48 hours.
I didn’t log into the site yesterday, so am subject to all 4.
Done.
- Peter Schoon
Peter Schoon
769 Boulder Drive
Orono, MN 55356
952 745-0700 cell
952 476-4756 Landline
Thanks AI
Not the issue.
Problem remains.
Lee,
I see that there have been 4 MS Defender updates in the past 48 hours.
I didn’t log into the site yesterday, so am subject to all 4.
My guess is that one of them is causing the issue at fidelity.
How can I turn Defender off to test?
Is this applicable?
https://cyberpress.org/microsoft-confirms-recent-updates-causing-login/
If so, how do I mitigate?
- Peter Schoon
Peter Schoon
769 Boulder Drive
Orono, MN 55356
952 745-0700 cell
952 476-4756 Landline
Thanks AI
We had a similar issue in the past with a user who was able to login to Fidelity but it would never remember his device that has been closed:
@Pschoon can you please provide more information about your issue? At this point I know that you can’t login using Brave and can using edge. Can you please tell us:
Please provide as much information as possible so that we can provide the best support possible.
Brave is up to date
Brave 1.87.191 (Official Build) (64-bit)
Chromium: 145.0.7632.120
Microsoft Windows 11 Pro Version 10.0.26200 Build 26200
Enter UN and PW and then:
Border around each just turns red
That’s it. No error message.
Woops, should have deleted personal info.
Sorry.
Brave is up to date
Brave 1.87.191 (Official Build) (64-bit)
Chromium: 145.0.7632.120
Microsoft Windows 11 Pro Version 10.0.26200 Build 26200
Enter UN and PW and then:
Border around each just turns red
That’s it. No error message.
Can you please try visiting the site, going to the login page, then opening the dev tools console window (Menu --> More tools --> Dev tools --> [Console]), then with the console window open, try logging in again.
Share a screenshot of any output that appears in the console window (you can copy/paste it or share screenshots – whichever is easier for you) and share it with us here.
- Peter Schoon
Peter Schoon
769 Boulder Drive
Orono, MN 55356
952 745-0700 cell
952 476-4756 Landline
Thanks AI
Any good?
- Peter Schoon
Peter Schoon
769 Boulder Drive
Orono, MN 55356
952 745-0700 cell
952 476-4756 Landline
Thanks AI
Apologies but your last message doesn’t appear to have any context. It looks like you’re replying via email and you may have attached the image to the email. Instead, paste/insert the image “inline” in the email and it should show up here.
