Hi!
Today my BAT balance went to zero.
The advertisements keep appearing to me but they are not credited to the pending payment. This only happened on one of my devices.
Previously I had little more than 3 BATS. i guess, i can not remember exactly.
I hope you can help me.
Brave
1.22.71 Chromium: 89.0.4389.114 (Build oficial) (x86_64)
Revisión
1ea76e193b4fadb723bfea2a19a66c93a1bc0ca6-refs/branch-heads/4389@{#1616 }
SO
macOS Versión 11.2.3 (Fase 20D91)
Additional Information:
It just happened again. The funds awaiting to be paid on May decreased by 50%
Hi there @LucioAngel , welcome to Community
This issue has been brought to the attention of Brave Ads Payment team.
Hello. A few days ago my balance went to zero, a little after payment. The advertisements keep appearing to me but they are not credited to the pending payment. This only happened on one of my devices.
Previously I had little more than 3 BATS.
I hope you can help me.
[brave new]
Thanks all for reporting and for the update. This is a known issue that is actively being addressed by the Ads Payment team.
The issue has been contained and we expect a full resolution for it shortly.
Closing this thread for now. If we need any additional information from users I will be sure to reach out.
Thank you again for your patience as we work to fully sort this out!
Best,
Salty
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