Some of my BAT dissapeared

Brave Rewards Rewards Support
1

Briefly describe your issue:
I had more than 1 BAT before, even this morning I believe, but now I have only 0.823 BAT and they’re nowhere to be found. They’re not in my wallet, and autocontribute was off. In the pictures you can see I had more BAT before (early May I believe, after my first transfer to my wallet), even though by now I’ve seen 39 ads more.

Bat01
Bat011258×780 46.6 KB

BAT02
BAT021296×804 47.6 KB

What Operating System and Brave version are you using (Menu --> About Brave)?
Version 1.25.68 Chromium: 91.0.4472.77 (Official Build) (x86_64)

Is your browser wallet currently verified? (yes/no)
Yes.

What date did you verify your wallet?
About a month or two before.

Have you been able to successfully receive payments in the past?
Yes.

Are you using a VPN? (yes/no)
Not right now.

Are you in a supported region (see here for list of supported regions)?
Yes, in Colombia.

Does your device pass the SafteyNet check (Android only)?
It’s a Macbook.

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes.

2

Try reading this thread:

3

I think that’s the opposite to my problem. I did see my pending BAT earnings counter decrease, but the BAT are nowhere to be found in my wallet (the ones from last month are there though, and the counter did decrease before).

4

Having the same issue.
My BAT have disappeared and nowhere to be found.

The thread posted above is regarding something else and not disappearing BATs

@steeven

5

@jstc @UnfilteredGuy You didn’t lose any BAT. There was a glitch that made it appear as though you had more BAT than you actually did. That glitch is now fixed, and your display is now accurate.

1 Like
6

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