Several months that rewards are not received

[basti]

Hi,
up to now it’s some months that I cannot receive all rewards.
Each month I’m collecting BAT. At the end of the month not all the amount is really paied.
Now I have 6 bats still pending.
How can I solve this issue?
Please may you help me?

thank you

[rodrige]

1 - Update Brave to the latest version.
2 - Keep your browser open for long periods of time.
3 - Wait until the end of July to allow reconciliation. Any roll over from previous months may be included in next month’s payment.

THREAD: "BAT payout significantly less than estimated earnings" issue

UPDATE: The actual bug involved in this issue has actually been fixed already and was pushed in the update to v1.40.x: The reason the issue appears to still be ongoing is likely due to to the amount of time required for the browser to process any payment tokens “stuck” in the browser. While it will vary for each individual user based on the amount of tokens that need to be processed and how long their browser has been running (among other factors), this issue will (for users who have updated…

[basti]

thank you.

1. Browser is still updated to the latest version.
   

   

2. I close browser only when receive an advice about update pending that requires a browser restart.

3. It’s some months that I’m waiting reconciliation, but anyway I’ll wait also end of july.

Thanks a lot @ antonio.jose.rodrige