Rewards never arrive

For the last several months, I wait for my rewards to arrive and then they just disappear.

I’m running MacBook Pro 2019 (intel) running Ventura 13.4.1

I don’t think I’ve connected a custodian yet.

I’m from Canada

You need to connect to a custodial Partner like Uphold / Gemini.
The changes happened back in February, since then to earn rewards you need to be connected.