Briefly describe your issue:
My Uphold account is no longer receiving rewards. Up until Dec 2021 I was using an old computer at which point I built a new computer and redownloaded Brave. My rewards account on my new computer is flagged and has been since Dec (6 months) when I built it. I’m not sure why it is flagged but I assume it is either due to periodic VPN usage or due to the fact that my computer is new.
What Operating System and Brave version are you using (Menu --> About Brave)?
I’m running Windows 12 with Brave v 1.39.122
Is your browser wallet currently verified? (yes/no)
It was previously verified on a computer I replaced in Dec however this computer is flagged and therefor will not verify.
What date did you verify your wallet?
My initial verification was around May of 2020 however this new computer has not been successfully verified.
Have you been able to successfully receive payments in the past?
Yes, monthly from May 2020 to Dec 2021
Are you using a VPN? (yes/no)
I use a VPN occasionally
Are you in a supported region (see here for list of supported regions)?
Yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Auto-contribute is not enabled.
