Refund Request for recently Purchase that was not authorized

Hi brave team first of all apologize for this but I accidentally forgot to cancel the trial VPN when i signed for it and was surprised to receive a massage from the wife that she was charged 5600 php this was not supposed to be in her account amd the subscription was not authorized by her I really apologized about this and ill make sure to be more careful and read trough out the terms and conditions I was aksing to get a refund for the amount thats was charged to her accnt.

Email use: jaychrisler01@gmail.com

Google transaction: GPA.3381-6396-9606-03137

Amount: 5600 Php

Renewal date: Aug 30

Cancelation date: Aug 30