Hello Brave Team,
I am writing because I am experiencing a persistent and critical failure with Brave Sync between my Windows 11 PC and my Android (v16) phone.
Since November 7, my browsing history has completely stopped syncing. While my sync chain itself appears to be active (bookmarks, passwords, and open tabs are syncing, even if delayed), my browsing history is not. This issue was very briefly mitigated yesterday (November 9th), but it only synced a dozen or so tabs between both the main desktop and the main desktop.
The key diagnostic finding is on my desktop’s brave://sync-internals page. In the “Type Info” table, the entry for History permanently shows 0 in the “Total Entries” and “Live Entries” columns. All other data types show correct numbers.
This seems to indicate that the sync module on my PC is failing to read my local history file and is reporting to the sync chain that I have no history at all.
Troubleshooting Steps I Have Already Taken:
To be clear, I have already tried every standard fix multiple times, with no success:
-
Toggling Sync: I have turned the “History” toggle off and on (on both devices).
-
Restarting the Chain: I have had both my phone and main desktop “Leave Sync Chain” and then re-joined it by scanning the QR code from my PC/entering the code from my phone.
-
Full Reset: I have reset my default settings on desktop Brave.
Even after all of this, the History entry in sync-internals on my PC immediately starts at 0 and stays there, so no history is ever synced. The issue appears to be a bug that is preventing the history from being read by the sync engine.
This is extremely frustrating as a long-term user, as a reliable history sync is a critical feature for me.
Could you please advise if this is a known bug or if there are any more advanced steps I can take to force the browser to rescan and sync my local history file?
I have screenshots of the sync-internals page available if needed.
Thank you for your help.