Description of the issue: No referral stats & link seen when I login to my creators account
How can this issue be reproduced?
No referral stats when I login to my creators account.
Not even getting the referral / invite link besides my channel.
I have successfully verified kyc on uphold (almost 10 days back) & connected to Brave.
Expected result: Want to see referral stats & link when I login, & also expecting the community people/incharge to genuinely help.
Brave Version: 1.12.113 Latest version from Play Store.
Additional Information:
Email : g*********19@gmail.com
I had asked for help since past days, & attached pics, but no support.
Here is the previous post (having pics in reply section):
I’m not getting the invite referral link when I login to my ( Brave Rewards | Creators ).
But I have received a mail from Brave browser, which contains invite link & it also mentioned the link would be available when I login to my creator account within 24 to 48 hrs. But till now nothing has happened - more then 4-5 days passed.
Can anyone help ?
Please provide some genuine help, would be greatful.@Aa-ron @steeven @Mattches @sampson
Thanks,
@ShineWhine Do you have any solutions ?
Sorry, I have no idea regarding this issue!
Be patient, wait for response from the staff team.
Also do not create multiple topics with same issue.
Ya, but what can one do, I was forced to do a post. They either see the post & don’t reply or don’t see the post only, I guess.
Kirti
September 10, 2020, 7:48am
5
I have heard somewhere that referral stats disappearance could also mean account suspended!
I’m not entirely sure, please wait for response from admins.
I’ll stop using only brave if so, I have referred only to 1 of my friends. What’s the use of community if no one looks into matter. Many people having same issue on top.
Kirti
September 10, 2020, 7:53am
7
Sorry I didn’t meant to scare you. If many people having issue then they might be busy working on it.
Haha, some problem I think with login in creator’s account.
Kirti
September 10, 2020, 8:25am
9
You have issue login into creator’s account?
I faced this once, I just restarted the device and it fixed it!
No, I’m not getting the referral stats & link.
steeven
September 10, 2020, 8:36pm
11
Hi @AkshayGaonkar19 - @Mattches has filed an issue with the BAT dev team to investigate what might be happening. Thank you for your patience!
Okay, thanks. Hope it will be solved soon within days. @steeven
Any update on how long will it take to solve ? @steeven
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