Mi cuenta de Uphold, que estaba vinculada a Brave, fue desactivada recientemente. Todavía tengo BAT pendientes por recibir (según el historial del navegador), pero Brave no puede enviarlos porque la cuenta de Uphold ya no está activa.
No he desvinculado ni reiniciado Brave Rewards, porque temo perder esos BAT.
Información adicional:
País: Argentina
Versión de Brave: 1.80.115 Chromium: 138.0.7204.97 (Build oficial) (64 bits)
Estaba verificada con Uphold, pero ahora esa cuenta fue cerrada.
-Tengo capturas de brave://rewards-internals si es necesario
¿Existe alguna forma de recuperar esos BAT o de redirigirlos a una nueva cuenta de Uphold?
@AleVillanueva02 just reset your Rewards. You have nothing to lose. It needs to be connected to earn. If you can’t access your Uphold then you’re just earning for things you’ll never receive most likely.
In terms of accessing earned BAT, you would have to take that up with Uphold.
In any case, I really do suggest you follow the instructions that was in the template you deleted:
If you have a payment issue please submit a ticket to us directly.
I don’t think they will be able to do much of anything for you in terms of your situation, but that’s your best bet. Otherwise I just really suggest you reset your Rewards and then connect it to something so you can earn. If you can’t use Uphold due to your account issues, then you may just need to wait for when Solana is available on your profile. But for that to be an option, you need to reset the Rewards as instructed at https://support.brave.app/hc/en-us/articles/10007969237901-Resetting-Brave-Rewards