Newspaper subscription data requested over and over


Description of the issue: I have to enter may paid subscription details to a newspaper everytime I want to read a full article. Even after doing this if I open an article on a separate page I have to enter my data again. When I close the browser and come back the problem repeats. I tried to clear the cache but this didn’t change. I am using Brave on my android cellphone and I do not face the same problem there. Any advice?
How can this issue be reproduced?

Expected result:

Brave Version( check About Brave):1.87.191

Additional Information: windows10

@Pier56

Something is gumming up the works, and I do not know where it is, so one possible fix - if only temporary for testing - is to thoroughly remove possible stumbling blocks.

In a Brave Browser New Window, go to: brave://settings/clearBrowserData

  • For Time range > All time, using the Basic tab
  • Enable Cookies and other site data
  • Enable Cached images and files
  • Click the Delete data button

Exit / Quit everything. Restart the computer. Start up Brave Browser

Using a Brave Browser New Window (not a private window, from here on), visit the Newspaper’s webpage and click on its “Sign On” button.

In general terms, at the Newspaper’s sign-on webpage, the URL address might be something like:

  • https://accounts.newspaper.com ← the hostname is accounts.newspaper.com
  • https://login.newspaper.com ← the hostname is login.newspaper.com

For the following steps, let us say that hostname is login.newspaper.com - OF COURSE, you would be substituting your actual Newspaper’s domain name.

A) In a Brave Browser New Window, go to each of the following Brave Browser site details settings windows and click the Reset permissions button for:

  • brave://settings/content/siteDetails?site=https%3A%2F%2Flogin.newspaper.com
  • brave://settings/content/siteDetails?site=https%3A%2F%2Fwww.newspaper.com
  • brave://settings/content/siteDetails?site=https%3A%2F%2Fnewspaper.com

B) In a Brave Browser New Window, go to: brave://settings/content/braveShields and, in the Shields Down section, Add, one-at-a-time:

  • login.newspaper.com
  • www.newspaper.com
  • newspaper.com

C) In a Brave Browser New Window, go to: brave://settings/cookies and, in the Sites allowed to use third-party cookies section, Add, one-at-a-time:

  • login.newspaper.com
  • www.newspaper.com
  • newspaper.com

D) In a Brave Browser New Window, go to: brave://settings/content/javascript and scroll down to the Allowed to use JavaScript section. There, Add: [*.]newspaper.com but DO NOT Enable the Current Private session only checkbox.

Stay on that settings page and repeat those steps to allow JavaScript sources, for:

  • [*.]login.newspaper.com
  • [*.]www.newspaper.com

Exit / Quit Brave Browser. Pause a few seconds. Start up Brave Browser. Test your issue.

Please understand, that the above procedures ALLOW the website to be treated as if it has Most Trusted status.


Why (A): For future references, handy to know the brave://settings/content/siteDetails?site=https%3A%2F%2F portion of each of those, is a fixture followed by either a domain name or hostname. The reason I favor this un-conventional method on some occasions, is for situations when/where there is a domain name or hostname that is involved, but you cannot visit its https://... URL address with the browser, and therefore you are unable to follow the procedure where you “click the ‘tune’ icon”. The Microsoft eco-system has several such domain names, hostnames. Google eco-system and Yahoo/AOL eco-system have them, too.

Why (B): Ensures that Site-Specific Brave Shields are DOWN regardless of events that may redirect/reload the webpage(s)/website.

Why (C): Satisfies cross-site tracking that more and more “eco-systems” of “unified logins” (like Google → accounts.google.com) require for better reliability/stability regarding their identifying “you” (your online behavior, software, hardware ← ID, fingerprints, etc.). Ensures that cookies persist (if necessary/required by the website) for events that may redirect/reload the webpage(s)/website.

Why (D): Ensures that JavaScript sources from specific sites, will be Allowed; and that Allowance persists, again, for events that may redirect/reload the webpage(s)/website.

Why Overall?: Because websites are now more fussy about their persistant access to (they hope) persistant ID information about you/“you.”

Hi,
Yesterday I applied the changes you instructed and the site was opening ok.
Today when I try to open an article it requests again that I enter my data, but when I click “LOGIN” I get. “API Request failed [/api/sf/oauth2/token]: 500”
Same thing if I try to open an article in a separate page.
This is quite annoying.
Pier

------ Messaggio originale ------
Da “289wk” <notifications@brave.discoursemail.com>
A boreggiani@gmail.com
Data 01/03/2026 17:40:01
Oggetto [Brave Community] [Browser Support/Desktop Support] Newspaper subscription data requested over and over

It was a temporary hitch. It is working fine again now

------ Messaggio inoltrato ------
Da “Pier” <boreggiani@gmail.com>
A “Brave Community” <incoming+26f176c4bcec37329012932a045bd355@brave.discoursemail.com>
Data 02/03/2026 15:42:43
Oggetto Re: [Brave Community] [Browser Support/Desktop Support] Newspaper subscription data requested over and over

Hi,
Yesterday I applied the changes you instructed and the site was opening ok.
Today when I try to open an article it requests again that I enter my data, but when I click “LOGIN” I get. “API Request failed [/api/sf/oauth2/token]: 500”
Same thing if I try to open an article in a separate page.
This is quite annoying.
Pier

------ Messaggio originale ------
Da “289wk” <notifications@brave.discoursemail.com>
A boreggiani@gmail.com
Data 01/03/2026 17:40:01
Oggetto [Brave Community] [Browser Support/Desktop Support] Newspaper subscription data requested over and over

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