Hello, I installed Brave a few days ago, and never received a single ad since then. I followed the FAQ and made sure rewards are enabled in the settings and notifications are allowed, but still I’m not receiving any ad. Can you please help me?

Hello @HawkHVK try to check this [image] FAQ: Why am I not seeing Brave Ads? Brave-Ads Support A Note about Brave Ads Before we jump into troubleshooting issues, it seems that there may be a slight misconception about the goals and the way in which the Brave…

Thank you, this is the FAQ I mentioned before, I checked every step and made sure my settings were correct. I understand that I will NOT receive X ads a day, but better AT MOST X ads a day, but NO ads in a week seemed strange for me.

you welcome and let me ask someone from the team to help you @Mattches and have a nice day both of you

@HawkHVK , Do you have Do not disturb mode activated? Are you using the browser in full-screen mode? Do yo have a gaming mouse attached to your PC? Any extensions installed?

Hi Mattches, so: No, DND is disabled No, browser is windowed (not maximized) Yes, I’m using a Corsair M65 RGB (please don’t tell me gaming mice don’t get ads :joy: ) Yes, I have a mouse gesture extension, and a password manager

@Mattches I replied above, maybe I forgot to tag you!

@HawkHVK , There is a known issue at this time with some gaming mouse(s) (mice?) and receiving ads. W e are working on fixing this, but in the meantime there is a potential workaround that you can try: [image] Not receiving ads unless logging out and in from Windows session Desktop …

Never got any ads

Brave Rewards

justsomeone1 February 16, 2021, 2:16pm 2

Hello @HawkHVK

try to check this

hope it help and have a nice day

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Never got any ads

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