Never got any ads

Brave Rewards
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1

Hello, I installed Brave a few days ago, and never received a single ad since then.
I followed the FAQ and made sure rewards are enabled in the settings and notifications are allowed, but still I’m not receiving any ad. Can you please help me?

2

Hello @HawkHVK

try to check this

hope it help and have a nice day :slight_smile:

3

Thank you, this is the FAQ I mentioned before, I checked every step and made sure my settings were correct. I understand that I will NOT receive X ads a day, but better AT MOST X ads a day, but NO ads in a week seemed strange for me.

4

you welcome and let me ask someone from the team to help you @Mattches and have a nice day both of you

5

@HawkHVK,

  • Do you have Do not disturb mode activated?
  • Are you using the browser in full-screen mode?
  • Do yo have a gaming mouse attached to your PC?
  • Any extensions installed?
6

Hi Mattches, so:

  • No, DND is disabled
  • No, browser is windowed (not maximized)
  • Yes, I’m using a Corsair M65 RGB (please don’t tell me gaming mice don’t get ads :joy: )
  • Yes, I have a mouse gesture extension, and a password manager
7

@Mattches I replied above, maybe I forgot to tag you!

8

@HawkHVK,
There is a known issue at this time with some gaming mouse(s) (mice?) and receiving ads. W e are working on fixing this, but in the meantime there is a potential workaround that you can try: