Lost my BAT ....HELP!

Brave Rewards
1

Hi I wonder if you could help please.
I ran into problems with my Android Brave browser losing 15.2 BAT from my August payout. They were there for literally seconds and then my account showed 0 BAT even though my rewards summary shows that I got it.

Following this, the browser stopped sending me ads, naturally a fresh install is what you do to try to revive things. However I have now lost 86.1 BAT that I was due on the 6th Sept.

Please help?
Kirk! :sob:

IMG_20200805_190943|275x500

Screenshot_2020-08-05-22-57-54-117_com.brave.browser
Screenshot_2020-08-05-22-57-54-117_com.brave.browser1080×2160 554 KB
Screenshot_2020-08-06-08-54-40-879_com.brave.browser
Screenshot_2020-08-06-08-54-40-879_com.brave.browser1080×2160 278 KB

2

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

6

@mindfire @Kirkjb1980

Don´t show your wallet ID, here it is managed like private info. Send it by private message to steeven please (and delete the corresponding comment)