OK first off, this is not related to rewards connection to Uphold. It is related to the fact that my Uphold Dashboard on my browser, which is bookmarked and the page kept open all day most days, keeps logging me out, even if all I am doing is refreshing the page to see the updated balance. I tried c…

I guess this is by design to protect users. Leaving a session open is a shortcut for hackers to get into users’ accounts. Have you tested with a different browser?

It seems to be something to do with my DHCP connection not Brave, but I’ve used the same set up for years with no problems until last week. It is likely a security feature to protect my account but what I and Uphold are trying to figure out is why all of a sudden Uphold is acting like this. I used …

having exactly the same problem so i’m really happy you’ve brought it up. the log-in process is just tiresome. to have to do it again because i went to make a cup of tea is pretty infuriating, ngl. yes, i should be more secure and log out, but let ME choose when that is. p.s. uphold is still con…

You don’t know how happy I am to not be the only one suffering this, albeit I’m sorry too! I’ve virtually stopped using Uphold when usually I am on there 24/7! Uphold connected to browser and creator account same way, just using the Uphold website is the issue.

yeah, it just makes me not wanna bother, so i guess the solution here is - dont use uphold? :man_shrugging:

@Tidyyy Uphold have finally informed me that they have made security changes after all: For security purposes, the Uphold account will automatically be logged out after 15 minutes of inactivity. I understand where they are coming from - my bank does the same thing - but at least my bank notifies…

@Saoiray So some browsers and extensions let you set auto-refresh at certain intervals for select URLs - just wondered if that was an option anywhere in Brave, or whether you would recommend any of the available extensions? This Uphold thing driving me BATs! :bat:

@Thrive it’s not anything I’m aware of within Brave and I don’t tend to use any extensions. Definitely haven’t heard of one that anyone has said that would auto refresh or anything. Not sure I would see any aspect where Brave would even want to implement something like that. I’m assuming best peopl…

Yep. My bank send a popup which I can click for more time - works fine for me as I’m only logged in to transact and out again. Uphold is the issue. For 4 years I have the dashboard open in the background as I work every day. As it’s not live, you have to refresh to update your portfolio balance as t…

Keep having to log in to Uphold?

Uncategorized

Thrive May 5, 2023, 8:53pm 4

Actually, after reading this: NOTICE: Unexplained Data Loss Issue - #3 by WilsonPhillips I am wondering if my problem is related - the missing data could explain why I am no longer being remembered when I log in to Uphold. Weird, because I am not noticing it on any other sites.

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Keep having to log in to Uphold?

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