Inaccurate search result; has to do with my personal information (need an admin)

Brave Search
1

Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.

Description of the issue:

I’m entering a specific query and it’s pulling up something that has nothing to do with page. My search query appears nowhere on the result i’m getting. The matter involves personal information about myself so if I can speak to an administrator in private that would be much help.

Brave Version (check About Brave):

N/A

Operating System:

Windows

2

@keniyo3556

Please send an e-mail message to privacy@brave.com

Be sure to include the Brave Community link to your issue:

‘Inaccurate search result; has to do with my personal information (need an admin)’
https://community.brave.app/t/inaccurate-search-result-has-to-do-with-my-personal-information-need-an-admin/646889

Otherwise, @Mattches is a member of Brave Support. Either he will respond, or another Brave team member will respond. Sometime in the next 24 hours.

3

:backhand_index_pointing_up: This is the best way to address the issue (reaching out to privacy@brave.com).

4

Hi, I’ve sent an email to privacy@brave.com a week ago, but I still haven’t heard back. Can anyone attend to my ticket?

5

@keniyo3556 just sent you a DM.